Cohentia
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Your situation

Start with what you know.

The situation does not need to fit one of the examples. Use these prompts to describe it in your own words.

Do not include confidential or sensitive information. Your notes stay in this browser tab until you send the enquiry. Closing the tab clears them.

01 · visible

What keeps happening, or is not happening as expected?

02 · cause

Share a working explanation, if you have one. You do not need to know the cause.

03 · effects

Think about time, cost, customers, decisions or the people doing the work.

04 · decision

What choice is in front of you, and what would help you make it?

All four prompts are optional. Your notes will carry through to the enquiry form.